Once all trophies are nearing the end of the process and all export documentation has been received, an invoice / bill is send to the client. This invoice is then checked according to prices, numbers, species, etc. Together with the invoice will be two attachments, each for a different method of payment:
On the first option, the client can complete a “Credit Card Authorization Form” which then gets faxed / e-mailed back to us. On receipt of the Authorization Form we process the transaction electronically and immediately inform the client on the outcome of the processed transaction. Please do not call our office with your Credit Card Details, we have to have proof in writing, authorized by a signature! Also, please do not email us just the numbers of your Credit Card… We may / will not process your transaction. According to International Banking Regulations, we have to have proof of verification of the numbers and signature, so, we’ll also need copies of both sides of your Credit Card! If you do not feel comfortable in sending us the copies, please revert to the next payment option,
Please note that all Credit Card transactions will carry a 3.5% surcharge to cover banking fees.
ONLY THE FOLLOWING CREDIT CARD OPTIONS ARE AVAILABLE:
Alternatively, the client can do an Electronic Fund Transfer / SWIFT Payment / Wire Transfer directly from your bank to our bank. This process (usually) takes about two – three working days to be be processed, depending on the time of transfer instruction / country / location of sending bank. Should you wish to make use of this method, please use your name and client number as reference. We will notify you immediately upon receipt of transfer. Should you not put your name or client number as reference, we will not be able to allocate your funds to your name!
PLEASE NOTE: Packing and Crating will only commence once payment is received!